DBRTUNING

BORSATO DANIELE owner of the online store www.dbrtuning.com, provides access to the site and sells the products under the following General Conditions of Use and Sale.

We invite you to read these general conditions carefully before using the Site. By using the Site you accept these general conditions.

CONDITIONS RELATING TO THE SALE OF PRODUCTS

1.0 THE DISTANCE CONTRACT

The display of products on the virtual showcase of the e-commerce www.dbrtuning.com constitutes a distance sale between the 2 parties, merchant and buyer, in both cases there must be seriousness, honesty and transparency in completing the purchase, with the sending of communications of your choice via e-mail, telephone, means of communication such as Whatsapp, Telegram or Facebook.

The order must be placed on the site platform to be entitled to the commercial conditions, price lists, discounts and offers published therein.
After receiving your order, we will automatically send you an order acceptance email, which does not constitute acceptance of your order. By sending the Order Acceptance Email, we only confirm that we have received your order.
The contract will only be concluded when we send you an acceptance email (which will contain your order number and your details, or a payment confirmation email in the case of Paypal). You can cancel your order only before receiving our acceptance email. In this case, you will not be charged any costs.

1.1 PAYMENTS

DBRTUNING offers you different types of payments to meet your needs as much as possible.

BANK TRANSFER - POSTAL TRANSFER

POSTEPAY

CREDIT CARDS (Visa, Visa electron, Mastercard, Maestro)

PAYMENT WITH PAYPAL

Only with Paypal payment The shipping address you indicate in the order must coincide and be SUITABLE with the payment you will make through the Paypal platform, otherwise the order will be canceled.

You can cancel your order only before receiving our acceptance email. In this case you will not be charged any costs.

1.2 WARRANTY

Each product distributed by DBRTUNING is covered by the official manufacturer's warranty in the terms indicated by the Law. Starting from the date of delivery of the product, you are covered for a warranty period of 24 months if you purchased the product for personal purposes. If you made the purchase for professional purposes (as a company) the warranty period is 12 months.

The products contained in this site may reproduce designs registered by third parties. Pursuant to art. 101 par. 1 of the European Reg. n. 6 / 2002. The end customer undertakes to allocate these products for the exclusive purpose of repairing or restoring the original appearance of their car.

1.3 TRANSPORT AND RETURNS

As required by law, the buyer has the right to withdraw from the purchase of the ordered material within 14 days from the date of receipt of the goods, upon notification by e-mail. The products must be returned to the sender intact and sealed, complete with all their parts as they were shipped and never used, assembled, tampered with etc. after checking the returned goods, if everything is ok, we will refund (within 3 working days) the value of the purchased product excluding shipping which remains the responsibility of the customer. In the event that the packaging is different from the original or the product arrives damaged, used or tampered with, no refund will be made and the item will be returned charging the customer the costs of reshipping.

Products damaged during transport for which the appropriate control reserve has not been entered on the courier's slip are also not included in the case.

In the event that the Customer finds a defect on the product, he must contact DBRTUNING (providing photographic evidence) who will arrange for the collection of the product at the indicated address, the same must be in the original packaging. DBRTUNING will forward the product to the Manufacturer who, after technical expertise, will evaluate the specific case. After the technical response from the Manufacturer, DBRTUNING will replace it if the defect is found or return the product if it does not fall within the terms of the warranty. In any case, for all quality problems, the technical response from the Manufacturer is valid. Times can vary from 1 to 3 months and depend exclusively on the Manufacturer.

The right of return does not include SHIPPING COSTS, as it is a service and as such is not refundable.

They remain the responsibility of the buyer.

1.4 ACCESS TO THE SITE

The Owner will use its best efforts to ensure that access to the Site is provided without interruption and that transmissions are error-free. However, due to the nature of the Internet, uninterrupted access and the absence of errors in transmission cannot be guaranteed. In addition, your access to the site may also be occasionally suspended or limited to allow for repairs, maintenance, or the introduction of new features or services. The Owner will attempt to limit the frequency and duration of these suspensions and limitations.

1.5 COPYRIGHT AND DATABASE RIGHTS

All content on the site in the form of text, graphics, logos, videos, icon buttons, images, audio files, digital downloads, data compilations and software, are the property of the Owner or its suppliers and are protected by international copyright and database rights laws.
All rights relating to car brands, vehicle models as well as company trademarks producing components are the property of their respective owners; they are cited on the site for a better understanding of the compatibility of the product itself.

1.6 COMPLAINTS RELATING TO INTELLECTUAL PROPERTY

DBRTUNING respects the intellectual property of third parties. If you believe that your intellectual property rights have been used in a way that could give rise to possible violations, promptly take action by accessing the CONTACTS section of the site and sending a message to info@dbrtuning.com.

1.7 TRADEMARKS

DBRTUNING with its commercial logo, and other distinctive signs indicated on our site are registered trademarks or trademarks filed by the Owner. The graphic material, logos, page headers, icon buttons, characters and service marks and colours of the DBRTUNING brand are registered trademarks. The trademarks and brand colors may not be used in connection with any product or service that is not DBRTUNING's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or is offensive to DBRTUNING. All other trademarks not owned by the Owner that appear on this site are the property of their respective owners, who may or may not be affiliated with or connected to the Owner or sponsored by the Owner.

1.8 ELECTRONIC COMMUNICATIONS

When you visit the Site or send us emails, you are communicating with us electronically. We communicate with you by email or by posting communications on the Site. For the purposes of this agreement, you agree to receive communications from us electronically and you acknowledge that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This provision does not affect your statutory rights.

1.9 MODIFICATIONS TO THE SERVICE OR VARIATIONS TO THE TERMS

We reserve the right to modify the Site, the policies and these General Conditions of Use and Sale at any time. You will be subject to the policies and terms of the General Conditions of Use and Sale in force from time to time when you use the Site or when you order products from us, unless any changes to such policies and terms are required by applicable law or competent authorities (in which case, they will also apply to orders you have previously placed). If any provision of these conditions is held to be invalid, void or for any reason unenforceable, such condition will not affect the validity and effectiveness of the remaining provisions.

2.0 FORCE MAJEURE

We will not be liable for any delay or failure to perform any obligation under these general conditions if the delay or failure arises from unforeseeable circumstances or force majeure. This provision does not affect your statutory rights.

DBRTUNING BORSATO DANIELE